client

Client

Global Fortune 500 Diversified Financial Services Company

initiative

Initiative

Data Conversion

situation

Situation

Due to a merger, the client requested RGP’s assistance in integrating and converting customer and product data onto the client’s platform.

howwehelped

How We Helped

RGP provided formalized and holistic data governance expertise to help minimize common issues that often result from such an integration. We supported the client’s conversion team with critical integration activities across various work streams, including:

  • Validation of the customer data scheduled for conversion
  • Support of key conversion work streams with communications, project management, business & data analysis and operational execution
  • Management of a relationship tracking tool that controlled all activities required to occur prior to a customer conversion to the client’s platform
  • Implementation of a project management discipline and consistent process
outcome

Outcome

By having a solid data governance approach, RGP remediated, prevented and greatly reduced ongoing data issues. We provided significant cost savings and improved efficiencies across all lines of the client’s business.